FAQ

Are your services expensive?
Repairing furniture is a unique process and there is typically not a one-size fits all process. Wood Menders offers 3 levels of service based on the quality of furniture, what needs to be done and of course your budget. The 3 service level options will be discussed with you during the quoting process.  You can expect an honest, expert opinion on whether or not your furniture is worth repairing.

Can you really repair everything on-site in my home?
Most repairs can be done right on-site in your home or office, sometimes it makes sense to bring it back to our shop and complete the repairs there. An example would regluing multiple chairs or refinishing a table – this typically takes multiple steps and time to dry, so it is typically more efficient & convenient to take care of the repairs at our shop.

I have a white spot on the finish of my table, can this be repaired?
White spots on furniture can result when heat (a hot pizza box for example) or water (from a glass) penetrate the top layer of finish. This can typically be repaired on-site, in some cases when the damage is a little more extensive – it will have to be taken off-site to our shop.

How long will the repair take? Will I be without my piece of furniture for an extended time?
Wood Menders attempts to repair most repairs on-site which can reduce the downtime of your furniture. When we complete a repair on-site – your furniture can be used right away. When the repairs needed require it to be taken off-site and Wood Menders will provide an estimate of how long you can expect the repair to take – in most cases it is 2 – 5 business days.

What is the difference between restoration versus refinishing?
Restoration consists of doing structural and cosmetic repairs, such as veneer patching, followed by cleaning, abrading, and padding shellac or lacquer onto the existing finish. Refinishing consists of removing the existing finish by hand applying a chemical stripper, sanding the wood, applying a stain and applying a new finish – this is typically a “last resort” when we inspect your furniture.